FREQUENTLY ASKED QUESTIONS
WHAT SHOTS WILL MY DOG NEED?
We request that all dogs are up to date on their shots. The shots that they must have before attending our facility are DAPP (a.k.a. DHPP) vaccine, Rabies vaccine, Bordetella (formerly called canine kennel cough) vaccine.
HOW DO I REQUEST TO BOOK A SERVICE WITH YOU ALL?
Go to the booking tab and select which service you would like to book by hitting the "book now" tab. This will take you to our booking system (Kennel Booker) where you will create a profile and then have access to book any of our services with us. If you are having any trouble booking or have any questions feel free to reach out to us at 470-738-1117
HOW MANY DOGS DO YOU HAVE AT ONCE?
We only sit/train 5-7 dogs at once since we already have our own dogs, and all animals will have a temperament test done to determine if they can be placed with other dogs.
WILL YOU COME MEET MY PET AND I BEFORE WE BOOK?
Yes! Here at Purple Pups Dog Sitting Company we believe in the meet and greets. This is a perfect time to ask any questions about your sitter/trainer and also give your pet a chance to warm up to their sitter/trainer. Please note that if it is raining that day we will have to reschedule due to the weather.
Also if you are booking with us for dog training then we will have an evaluation and a meet and greet.
ARE YOUR STAFF CPR OR FIRST AID TRAINED FOR ANIMALS?
Yes, Alyssa and Zach are both CPR and First Aid trained.
WHAT HAPPENS IF I CANCEL MY BOOKING?
If given prior notice of at least 7 days before booking a refund will be given to the card that was used. If the booking is cancelled within six days timeframe before the start day of the booking then a credit of the stay price will be given to use at a later date.
HOW WILL I BE UPDATED ABOUT MY DOG THROUGHOUT THEIR STAY?
All clients will receive a minimum of one update per day for boarding. All training clients will get a minimum of 4 updates per week with training videos and pictures. We also update on our instagram (@purplepupsatl). Any additional requested communication will be responded to within 24 hours.
WILL I BE ABLE TO VISIT OR SEE MY DOG DURING TRAINING SERVICES?
All training clients, depending on the length of training, will receive at minimum one in home visit during training.
EX: 4 weeks board and train program will receive an in home visit during the 2nd week mark
EX: 5-6 plus week programs will have additional in home visits with the owner. Two visits minimum.